One of Steve Jobs’ business rules was “If you don’t cannibalize yourself, someone else will.”. It is stated that Jobs iterated this during the development of the iPod and the iTunes store.
He pointed out that most businesses don’t follow this rule; they protect and preserve existing systems, processes, products, business lines and practices. What he realized and focused on is that in doing so all you did was put your clients at risk.
In the practice of IT-management I believe we have something similar – it’s called “Firing Yourself”. Over time many of us in IT believe we have all the knowledge on all the technologies and products that we need.
Now let’s be real – nobody has that – I mean – how can we? Technologies appear every day – change every day – disappear every day. And that doesn’t even cover the products, let alone the people.
Check out your Twitter feed – I mean – who can keep up with all that by themselves.
So, when do you “fire yourself”?
When you admit you can’t know everything, that trying to know everything takes more time than doing anything and that you’re getting behind rather than ahead.
And yes – you need to find resources that can help you stay informed. To do the legwork, to help you plan, budget, prepare, discover and uncover.
That’s why we provide our clients with end-to-end-IT – not just being the living acronym – VAR, MSP, MSSP or whatever folks call themselves.
Firing yourself may hurt, kind of; but IT-management, doesn’t have to.
Tom Klink, President